Shipping within the United States

Don’t forget sockstars: we offer free domestic shipping and returns on orders over $45!

Or, you can upgrade, because you fancy! Here’s this handy chart:

Method Estimated Price Expected Delivery
First Class $2.50 - $5.00 4-7 business days
Priority $6 - 10 2-3 business days
FedEx Overnight $30 - $60 1 business days

 

Shipping Outside of the United States

Another cool and convenient chart! We offer a variety of courrier options based on your location, below are some of the most widely used ones. 

Method Estimated Price Expected Delivery
USPS First Class International
Calculated at checkout
12 - 17 business days
DHL eCommerce
Calculated at checkout
12 -17 business days
SF Express
Calculated at checkout
12 -14 business days
FedEx International Economy Calculated at checkout 6 - 8 business days
DHL Express Worldwide
Calculated at checkout
6 - 8 business days
FedEx International Priority
Calculated at checkout
4 - 6 business days

 

THE IMPORTANT DIRTY DEETS that both our local and international friends would benefit from reading.

Shipping times are estimations, so we can’t guarantee ‘em.  We do our best to get your orders out in a speedy manner, but sometimes s**t happens, like a hurricane or sharknado, and there ain’t a thing we can do about it.

Regular orders are processed Monday-Friday within three business days. If you upgrade your shipping to priority or FedEx, we’ll process it in one business day! Any order placed on a weekend will begin processing on the next business day.

Once we ship your socks, you’ll get a shipping confirmation email that includes tracking information. If you’re having trouble finding your shipping confirmation email, first check your spam folder, and if that doesn’t work try logging in to your customer account and looking up your order. If you’re still having trouble, we commend your dedication to fun and urge you to email us at hello@sockshophaightstreet.com with your full name and order number so we can help figure out the issue. As every elementary school teacher says, “there are no stupid questions,” we are here to help!

!! Important and super crucial detail !! : When entering your shipping address, please please please double-check it for accuracy. Remember to add your apartment number, or any other important details. Otherwise the best package ever may not arrive and no one ends up happy 😭. We know you can do it! We believe in you. 💫

If for some sad reason your shipment is returned to us because of an address error, you will have a very hard choice to make. You can either pay additional shipping to have the package sent to the correct address or we can cancel the order and refund your merchandise total (but not the original shipping cost). BOTH OF WHICH ARE SAD OUTCOMES (and more crying emojis are needed 😭😭😭😭).

THE IMPORTANT DIRTY DEETS only meant for our friends overseas.

International shipping rates are based on the size of your package and how far away these socks are traveling. We love how adventurous our socks are, they’re like little explorers!

For some other ANNOYING news (Jeez, this is a buzzkill): You may need to pay an additional customs and taxes charge, which varies by country. Sockshop Haight Street is not responsible for any additional charges or additional processing time incurred by customs as we have absolutely no control over international rules and regulations. Sorry dudes. 😥💔

Returns and Exchanges

We are so confident you’ll love your socks, we make returns super easy. If for some WILD reason you are not a fan of your order, all items purchased through the site can be returned within 30 days of delivery. The order should be in its original packaging and in an unused condition. Returns are processed within 5-7 business days of being received back in our office.

Now please be kind to us, and remember that unused condition means the socks have not been tried on, worn, or washed. All items need to be in their original, unopened packaging for us to successfully process your return.

And shipping socks back to us is crazy easy, guys. We offer a handy way to create a return shipping label. Click to CREATE RETURN LABEL. Be sure to have your order number handy. And don't forget, we offer free domestic returns on all orders over $45.

If you’d like to swap your original purchase for a different pair, all you have to do is order the new socks, and return your original purchase using the process outlined above👆. We’ll process your refund as soon as we receive the socks back in store!